Service Cadence
Volvo Service Cadence is the only Service Customer Retention program that’s 100% compatible and integrated with Volvo ATM and other Aftersales Marketing Solution (AMS) programs.
Volvo Service Cadence works seamlessly with Volvo ATM and all other Aftersales Marketing Solution programs. Service Cadence data is tied into Volvo ATM data for greatest efficiency and most accurate targeting. It’s the best way to keep loyal customers coming back and to recover those who have wandered away. Specific criteria make each message relevant to customers in subject matter and timing. That means greater retention and potentially greater revenue for you.
More
Volvo Service Cadence can improve your customer retention dramatically!
Service Cadence sends strategically designed messages for nine key touchpoints, plus a live agent call. Service Cadence communications start shortly after purchase and are sent and continue throughout the ownership lifecycle. Add the vital Service Cadence component to your Aftersales Marketing Solution program today.
Get Service Cadence for better relationships that produce more profit.
This program builds loyalty and increases revenue, making contact at key points throughout the ownership lifecycle. Direct mail, email, targeted display and phone communications are strategically timed to align with your customers’ service needs and driving habits.
Enhanced features!
- X-time email deep-link integration
- Creative leveraging the “One Brand. One Voice.” brand guidelines
- Responsive design email for the best mobile user experience
Service Cadence reporting helps you make stronger marketing decisions.
- 24/7 online reporting available
- Real-time reporting based on daily DMS data processing
- Response and ROI reports by communication type
- Key Metric reports for program customers and entire customer base
- Downloadable in a variety of formats with email subscription options
Every touchpoint includes mail and responsive email:
- Email appends free of charge
- Links to your website and social media
- Maintenance Reminder
- Targeted display is included for Maintenance Reminder and Maintenance
- Reminder Follow-up touchpoints
Daily communications:
- Daily communication distribution for steady traffic
- Frequent processing prevents contacting already serviced customers
Strong support program:
- Nationwide field personnel
- Dedicated support for all retailers
You need Service Cadence.
Here’s why:
- 74% of customers who haven’t serviced in a year, never service
- 1 out of 4 customers never return (26%)
Get the service cadence bundle and save up to 80% off retailer program cost!
This powerful, proven service revenue builder is now more affordable than ever:
- $99 Monthly Program Fee WAIVED!
- Maintenance Reminders NO CHARGE!
- Maintenance Reminder Follow-up NO CHARGE!
Plus, all other program mailings are 100% Volvo Compliant and INCLUDE a companion email at a low per-piece price!
Volvo Service Cadence is proven to improve customer retention. Enroll today!